RYUKYU-MONO Co., Ltd. (hereinafter referred to as “the Company”) complies with the intent of the Personal Information Protection Act and strives to protect and manage the personal information held by the Company.
Furthermore, the Company discloses below its guidelines for the protection and handling of personal information within this service.
1.Definition of Personal Information
Personal information refers to information provided by customers, such as their name, date of birth, telephone number, place of employment, and other descriptions, which is recorded or documented. This information, either individually or in combination with other information, can be used to identify a specific individual.
2.Acquisition, Use, and Provision of Personal Information
The collection and use of personal information shall be conducted by lawful and fair means. The purpose of use shall be clearly defined, notified, or publicly announced, and the information shall be used only within the scope necessary to achieve that purpose.
Furthermore, we will not disclose or provide your personal information to third parties except when we have obtained your consent or when permitted by law.
3.Procedures for Disclosure, Correction, Deletion, etc. of Personal Information
If you request disclosure, correction, deletion, etc., of your personal information held by our company, we will take necessary actions within a reasonable scope after confirming your identity.
4.Security Measures for Personal Information
We manage personal information provided by customers appropriately and carefully, striving to prevent loss, falsification, destruction, unauthorized access, and leakage. We also exercise necessary and appropriate supervision over our contractors.
5.Purpose of Use of Personal Information
We use personal information for the following purposes:
(1) Performance of contracts (including joint guarantee contracts) related to real estate transactions such as sales, leases, brokerage, and management; provision of information and services.
(2) Introducing properties, communicating application results, conducting credit inquiries with credit reporting agencies, concluding and performing lease agreements, contract management, post-contract management, and providing after-sales services.
(3) Marketing activities such as sending materials, making phone calls, or sending emails to introduce our other real estate properties and services, requesting participation in surveys, and conducting customer trend analysis or research analysis.
(4) Provision to third parties within the necessary scope to achieve the purposes of use stated in (1), (2), and (3) above.
6.Provision of Personal Information to Third Parties
(1) Personal information held by our company may be provided to the following parties via written documents, mailings, telephone, fax, websites, email advertising media, etc. Note that, in principle, information and services will only be provided upon obtaining the customer’s consent.
① Contract counterparties, prospective buyers/tenants, and those likely to become such
② Other real estate brokers and real estate companies
③ Designated Real Estate Information Networks, entities/organizations/advertising companies providing property information in writing or via the internet
④ Financial institutions involved in financing, judicial scriveners handling registration, other professionals, affiliated non-life insurance companies, guarantee companies
⑤ Construction companies, equipment sales companies, moving companies, and other businesses providing lifestyle-related services
(2) When providing real estate property information to third parties (advertising)
① Real estate information used for advertising includes property type, location, price, transportation access, land and building area, floor plan, facilities, photos, and maps. It does not include the names of sellers, buyers, landlords, or tenants.
② It is provided directly or indirectly (including when other real estate companies advertise with our consent) to contracting parties and prospective buyers/tenants through advertising media such as registration with designated real estate information organizations, the internet, real estate magazines, and flyers.
③ Upon contract completion, the date and transaction price are notified to the designated real estate information organization, and advertising is discontinued. Furthermore, transaction information may be aggregated, processed, or analyzed by the designated distribution organization or private advertising media owners and used as reference material for price assessments in other transactions.
(3) Personal information may be provided to third parties without prior consent in the following cases:
① When required by law.
② When necessary to protect human life, body, or property, and obtaining the customer’s consent is difficult.
③ When particularly necessary for improving public health or promoting the sound development of children, and obtaining the customer’s consent is difficult.
④ When cooperation is necessary for a national agency, local government, or their entrusted party to perform duties prescribed by law, and obtaining the customer’s consent may hinder the performance of such duties.
7.Contact for Personal Information Protection Inquiries (Requests for Disclosure, Correction, Suspension, etc.)
The contact for inquiries regarding our handling and management of personal information is as follows.
RYUKYU-MONO Co., Ltd.
Address: 9F, 1-1-1 Kumoji, Naha City, Okinawa Prefecture 900-0015
TEL 050-1517-9094